Terms and Conditions
On-Site Survey
Hot Shots offers a FREE on-site survey. This walk-thru survey is to be conducted by Hot Shots personnel and accompanied by the client. The survey is useful for planning the assembly of Tents by making sure there are no tree branches, power lines, or other obstructions. Also, planning a route to take with the various tools and equipment from the driveway to the event site. All obstacles in the way of setting up the rental equipment need to be removed by the client. Hot Shots is not authorized to touch or move anything on the property.
Labor Rates
If the delivery set-up location is not easily accessible due to difficult terrain, stairs, etc... additional labor rates may be charged.
Labor cost for the set-up and take-down of Tents & Lighting are included in the rental price.
Tables, chairs, and other equipment will be staged under your tent and not set-up by Hot Shots. When pick-up time is scheduled all rental equipment must be staged, stacked, and returned to the way Hot Shots delivered them, otherwise additional labor rates may be charged.
Tables, chairs, and other equipment can be arranged for Hot Shots to set-up for an additional cost. The client must provide, in advance, a diagram of their desired layout. On the day of set-up, Hot Shots will not deviate from the agreed upon diagram. We will always try to be understanding and flexible, but continuously moving items around for a client that can't make up their mind will drain our time and this will result in additional labor rates to be charged.
If your venue requires pick up the same night as your event, please let us know. There is an additional charge for any after hours pick ups later than 8pm. The charge will vary on the size of the rental order.
A mileage fee will be charged as follows: $ 0.84 per mile from the Hot Shots Party Rental warehouse. Please note that this rate is for round trip -- drop off and pick up. With a minimum charge of $30.
Equipment Care
No staples, tacks, or pins can be used to attach your own things to any rental equipment. Any damage will result in a charge to fix or replace equipment.
No tape can be used on anything except for the under sides of tables. At no time should tape be put on the vinyl of the tent. The sticky residue left over from any type of tape is a breeding ground for contaminates and is difficult to clean off. Any damage will result in a charge to fix or replace equipment.
The rental equipment shall at all times remain at the delivered site location. At no time shall the rental equipment be removed by the client or those other than Hot Shots.
Hot Shots asks that the rental equipment be used in a proper and careful manner consistent with the way the equipment was originally designed. We fully understand that normal wear and tear is to be expected.
The Renter shall maintain the equipment cleanliness through out the duration of the rental period. Upon pick up, the equipment shall be returned in the exact same clean condition that it was delivered. Failure to maintain the cleanliness of equipment will result in additional cleaning fees.
The Renter shall be responsible for the equipment from the time of possession to time of return. The Renter shall be held liable for stolen, damaged, or lost items regardless of the cause.
Liability
Hot Shots promises a high quality service, but is not liable for unforeseen circumstances, including but not limited to inclement weather, government restrictions, transportation problems, illness, accidents, labor disputes or strikes, Acts of God, and other causes beyond reasonable control. A delay in transit shall not constitute grounds for a discount or refund. We will do our best to be flexible with providing alternatives where such a situation arises.
HOT SHOTS PARTY RENTAL